Information for Kids

Are you RED E if you have to call 9-1-1?

RED E fox
RED E the fox wants you to know what to do when dialing 9-1-1. You need to know the following:

  • Tell exactly where you are, including the address or nearby buildings.
  • What is the emergency?
  • What is your name?
  • What is your phone number? I may need to call back if I have further questions.
  • Any description of the person or vehicle involved.
  • Answer all questions.
  • Follow the instructions of the 9-1-1 Dispatcher.
  • Don’t hang up until told to do so.


  • Stay calm and speak slowly.
  • Learn your address. If you don’t know it, have a piece of paper on your refrigerator with the address on it.
  • Don’t play on 9-1-1. It’s for emergencies.
  • If you accidentally call 911, don’t hang up. Stay on the phone and tell the 9-1-1 dispatcher you accidentally dialed it and that you do not have an emergency.