Telephone Reporting Unit

The Winchester Police Department Telephone Reporting Unit provides an effective and practical approach to receiving citizen calls for service that do not require an actual police response to meet the citizen in person. The calls for service forwarded to the TRU are calls for service that can be taken by providing police reports, referrals, or advice by telephone without jeopardizing an investigation of the incident. All calls forwarded to the TRU will come from the Emergency Communications Center (ECC). Police officers shall not refer reporting persons or citizens to the TRU if an incident is being reported to that officer.